Orders are shipped within 24 hours. If there is a delay of more then 2 business days, we will contact you. If you package is under 16 ounces we will ship it 1st Class to save you $. Any excess shipping charges will be refunded. Orders over $150 ship for free!
We do not assume responsibility for your package once it has been shipped! Any lost or damaged items will need to be reported to the USPS. We provide you with a tracking number so you can see where your package is.
All sales are final unless an incorrect item was shipped. This is due to copyright laws and fabric already being cut.
Pre-order Cancellation Policy
We offer pre-orders on some of our best selling lines as a convenience to our customers. By pre-ordering fabric, you are reserving and paying for it up front. We note on each fabric the estimated arrival date, based on what the manufacturer has given us. From time to time there may be a short delay beyond our control but it will be shipped immediately upon arrival. Pre-orders cannot be canceled as we have already ordered this fabric for you.
Please do not order "In Stock" items with your Pre-order unless it is OK to ship with your Pre-order.
Nebula Block of the Month
Please note that this is not refundable. We had to pre-order your kit several months in advance and are not able to cancel them. We welcome you to find a replacement for your spot if you must cancel.